Privacy Policy

Your privacy is important to us. This policy explains what personal information we collect, why we need it, and how we keep it safe. We follow the Data Privacy Act of 2012 (RA 10173).

1. What We Collect

• Personal details: name, email, contact number, home address
• Booking details: event type, date, time, venue, guests, menu
• Payment details: GCash screenshots and reference numbers, cash payment records
• Photos: event photos you upload to the gallery
• Technical data: login activity and session data

2. How We Use It

• To process and manage your bookings
• To send confirmations, payment reminders, and updates by email
• To verify payments and issue receipts
• To make internal business reports

3. Who Can See Your Data

• Admin: all booking and user information
• You: your own bookings only
• Receipts: your contact number and email are partly hidden
• Other clients: only gallery photos, no personal information

4. Security

• Your password is encrypted (bcrypt). It cannot be read.
• After 5 failed logins, your account is temporarily locked.
• The system locks after 5 minutes of inactivity. Enter your password to continue.
• Session cookies are temporary. We use no tracking or advertising cookies.

5. How Long We Keep Data

• Account and booking records: as long as needed for business and legal purposes
• Payment screenshots: for verification and disputes
• Gallery photos: deleted after 7 days

6. Your Rights

You may ask us to: know how your data is used, see a copy of it, correct it, delete it (where the law allows), object to its use, or give it to you in a readable format.

7. Contact Us

This Privacy Policy is in compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations.

Terms and Conditions

By using this system, you agree to these terms. If you do not agree, please do not use it.

1. Booking

• The admin reviews every booking. It is confirmed only after you get a confirmation notice.
• Give accurate information.
• Maximum of 3 bookings per day.
• Events must be in Nueva Ecija.
• Book at least 3 days before the event.
• Guests: 50 to 500. Time: 7:00 AM to 9:00 PM.
• Every 50 guests has 3 staff. Extra staff is ₱400 each.

2. Reservation Fee

• A payment waiting for admin check will not cancel your booking. If rejected, send a new one.
• The fee is part of your total bill. It is not refunded if the booking is cancelled for unpaid half payment.

3. Payment

• Reservation Fee: ₱2,000, within 24 hours of confirmation
• Half Payment: half of the remaining balance, due 3 days before the event. Reminders are sent 5, 4 and 3 days before the event.
• Remaining Balance: due on the event day
• Late bookings (event within 3 days of booking): pay the full amount within 24 hours of confirmation.
• Pay by GCash (upload a screenshot) or cash. For cash, pay the exact amount due.
• The admin verifies every payment. Wrong amounts or unclear proof may be rejected. Fake proof cancels the booking, with no refund.
• A receipt says "RECEIPT" while there is a balance, and "OFFICIAL RECEIPT" only when fully paid.

4. Cancellation and Refund

• Unpaid reservation fee (or full payment for late bookings) after 24 hours: cancelled automatically.
• Half payment not received 3 days before the event: the booking is cancelled automatically about 1 hour after the final reminder. The reservation fee is not refunded.
• You may cancel from My Bookings. Please give a reason.
• Reservation fee: not refundable, unless we caused the cancellation (then fully refunded).
• Half and remaining payments: 100% refund if you cancel 15 days or more before the event.
• Half and remaining payments: 50% refund if you cancel 7 to 14 days before the event.
• Half and remaining payments: no refund if you cancel less than 7 days before the event.
• If the owner cancels your booking, you will see the reason in your booking details.

5. Modification Requests

• Only Confirmed bookings can be changed, and only after admin approval. One pending request at a time.
• Package, Guests, and Additional Staff affect the price, so you can change them only once. You may change them together in one request. A declined request does not count. Closed 7 days before the event.
• Other details (date, time, venue, theme, dishes, requests) can be changed many times. Closed 3 days before the event.
• A new date depends on availability.
• If the new total is higher, you pay the difference. If it is lower and you already paid more, we will settle the difference with you.

6. Your Responsibilities

• Make the venue ready and accessible on the event date and time.
• Give an accurate guest count.
• Keep your password private.

7. Photo Gallery

By uploading photos, you allow us to display them publicly. Photos are deleted after 7 days. No inappropriate content.

8. Liability

We are not liable for indirect or consequential damages from using this system or our services, except as the law requires.

9. Changes to Terms

We may update these terms anytime. Continued use means you accept the changes.

— End of Privacy Policy and Terms & Conditions —