Terms and Conditions / Mga Tuntunin

By using this system, you agree to these terms. If you do not agree, please do not use it.Sa paggamit ng system na ito, sumasang-ayon ka sa mga tuntuning ito. Kung hindi ka sang-ayon, huwag na itong gamitin.

1. BookingPag-book

• The admin reviews every booking. It is confirmed only after you get a confirmation notice.Sinusuri ng admin ang bawat booking. Kumpirmado lang ito kapag nakatanggap ka ng confirmation notice.
• Give accurate information.Magbigay ng tamang impormasyon.
• Maximum of 3 bookings per day.Hanggang 3 booking lang kada araw.
• Events can only be held in Gapan City, General Tinio (Papaya), Peñaranda, or San Leonardo.Ang event ay puwede lang sa Gapan City, General Tinio (Papaya), Peñaranda, o San Leonardo.
• Book at least 3 days before the event.Mag-book nang hindi bababa sa 3 araw bago ang event.
• Guests: 50 to 500. Time: 7:00 AM to 9:00 PM.Bisita: 50 hanggang 500. Oras: 7:00 AM hanggang 9:00 PM.
• Every 50 guests has 3 staff. Extra staff is ₱400 each.Bawat 50 bisita ay may 3 staff. Ang extra staff ay ₱400 bawat isa.

2. Reservation FeeReservation Fee

• A payment waiting for admin check will not cancel your booking. If rejected, send a new one.Hindi makakansela ang booking kung naghihintay pa ng check ng admin ang bayad mo. Kapag na-reject, magpadala ng bago.
• The fee is part of your total bill. It is not refunded if the booking is cancelled for unpaid half payment.Bahagi ng kabuuang bayarin ang fee. Hindi ito ibabalik kung makansela ang booking dahil hindi nabayaran ang half payment.

3. PaymentPagbabayad

• Reservation Fee: ₱2,000, within 24 hours of confirmationReservation Fee: ₱2,000, sa loob ng 24 oras pagkatapos ma-confirm
• Half Payment: half of the remaining balance, due 3 days before the event. Reminders are sent 5, 4 and 3 days before the event.Half Payment: kalahati ng natitirang balanse, bayaran 3 araw bago ang event. Magpapadala kami ng paalala 5, 4 at 3 araw bago ang event.
• Remaining Balance: due on the event dayRemaining Balance: bayaran sa mismong araw ng event
• Late bookings (event within 3 days of booking): pay the full amount within 24 hours of confirmation.Late bookings (3 araw o mas kaunti na lang bago ang event mula sa araw ng pag-book): bayaran ang buong halaga sa loob ng 24 oras pagkatapos ma-confirm.
• Pay by GCash (upload a screenshot) or cash. For cash, pay the exact amount due.Magbayad sa GCash (mag-upload ng screenshot) o cash. Sa cash, bayaran ang eksaktong halaga.
• Allowed files for uploads: JPG, PNG, PDF, up to 5MB.Pinapayagang file sa upload: JPG, PNG, PDF, hanggang 5MB.
• The admin verifies every payment. Wrong amounts or unclear proof may be rejected. Fake proof cancels the booking, with no refund.Sinusuri ng admin ang bawat bayad. Maaaring i-reject ang maling halaga o malabong proof. Kapag peke ang proof, makakansela ang booking at walang refund.
• A receipt says "RECEIPT" while there is a balance, and "OFFICIAL RECEIPT" only when fully paid.Nakasulat na "RECEIPT" ang resibo habang may balanse, at "OFFICIAL RECEIPT" lang kapag fully paid na.

4. Cancellation and RefundPagkansela at Refund

• Unpaid reservation fee (or full payment for late bookings) after 24 hours: cancelled automatically.Hindi nabayaran ang reservation fee (o buong bayad sa late booking) pagkatapos ng 24 oras: awtomatikong makakansela.
• Half payment not received 3 days before the event: the booking is cancelled automatically about 1 hour after the final reminder. The reservation fee is not refunded.Walang half payment 3 araw bago ang event: awtomatikong makakansela ang booking mga 1 oras pagkatapos ng huling paalala. Hindi ibabalik ang reservation fee.
• You may cancel from My Bookings. Please give a reason.Puwede kang magkansela sa My Bookings. Pakisabi ang dahilan.
• For a refund, enter your GCash name and number.Para sa refund, ilagay ang GCash name at number mo.
• Reservation fee: not refundable, unless we caused the cancellation (then fully refunded).Reservation fee: hindi na ibabalik, maliban kung kami ang nagkansela (ibabalik nang buo).
• Half and remaining payments: 100% refund if you cancel 15 days or more before the event.Half at remaining payments: 100% refund kapag nagkansela ka 15 araw o higit pa bago ang event.
• Half and remaining payments: 50% refund if you cancel 7 to 14 days before the event.Half at remaining payments: 50% refund kapag nagkansela ka 7 hanggang 14 araw bago ang event.
• Half and remaining payments: no refund if you cancel less than 7 days before the event.Half at remaining payments: walang refund kapag nagkansela ka nang mas mababa sa 7 araw bago ang event.
• If the owner cancels your booking, you will see the reason in your booking details. You can use Rebook to book again.Kapag ang owner ang nagkansela, makikita mo ang dahilan sa booking details. Puwede kang mag-Rebook.

5. Modification RequestsPagbabago ng Booking

• Only Confirmed bookings can be changed, and only after admin approval. One pending request at a time.Confirmed na booking lang ang puwedeng baguhin, at kapag inaprubahan lang ng admin. Isang pending request lang sa bawat pagkakataon.
• Package, Guests, and Additional Staff affect the price, so you can change them only once. You may change them together in one request. A declined request does not count. Closed 7 days before the event.Package, Bisita, at Additional Staff ay nakakaapekto sa presyo, kaya isang beses lang puwedeng baguhin. Puwedeng pagsamahin sa isang request. Hindi binibilang ang request na na-decline. Sarado 7 araw bago ang event.
• Other details (date, time, venue, theme, dishes, requests) can be changed many times. Closed 3 days before the event.Ibang detalye (petsa, oras, venue, theme, dishes, request) ay puwedeng baguhin nang maraming beses. Sarado 3 araw bago ang event.
• A new date depends on availability.Ang bagong petsa ay depende sa availability.
• If the new total is higher, you pay the difference. If it is lower and you already paid more, we will settle the difference with you.Kung mas mataas ang bagong total, babayaran mo ang diperensya. Kung mas mababa at mas marami na ang nabayaran mo, aayusin namin ang diperensya kasama ka.

6. Your ResponsibilitiesMga Responsibilidad Mo

• Make the venue ready and accessible on the event date and time.Ihanda ang venue at siguraduhing madaling puntahan sa araw at oras ng event.
• Give an accurate guest count.Magbigay ng tamang bilang ng bisita.
• Keep your password private.Itago ang password mo.
• The system locks after 5 minutes of no activity. Enter your password to continue.Nagla-lock ang system pagkatapos ng 5 minutong walang galaw. Ilagay ang password para magpatuloy.
• Too many wrong passwords? Wait 3 minutes and try again.Maraming maling password? Maghintay ng 3 minuto bago subukan ulit.
• OTP codes are valid for 3 minutes only.Ang OTP code ay 3 minuto lang.

7. Photo GalleryPhoto Gallery

By uploading photos, you allow us to display them publicly. Photos are deleted after 7 days. No inappropriate content.Sa pag-upload ng photos, pinapayagan mo kaming ipakita ito sa publiko. Buburahin ang photos pagkatapos ng 7 araw. Bawal ang hindi angkop na content.

8. LiabilityPananagutan

We are not liable for indirect or consequential damages from using this system or our services, except as the law requires.Hindi kami mananagot sa hindi direktang pinsala mula sa paggamit ng system o ng aming serbisyo, maliban kung hinihingi ng batas.

9. Changes to TermsPagbabago sa Terms

We may update these terms anytime. Continued use means you accept the changes.Maaari naming baguhin ang mga terms na ito anumang oras. Ang patuloy na paggamit ay nangangahulugang tanggap mo ang mga pagbabago.

Privacy Policy / Patakaran sa Privacy

Your privacy is important to us. This policy explains what personal information we collect, why we need it, and how we keep it safe. We follow the Data Privacy Act of 2012 (RA 10173).Mahalaga sa amin ang privacy mo. Ipinapaliwanag ng patakarang ito kung anong personal na impormasyon ang kinukuha namin, bakit namin ito kailangan, at paano namin ito iniingatan. Sinusunod namin ang Data Privacy Act of 2012 (RA 10173).

1. What We CollectAno ang Kinukuha Namin

• Personal details: name, email, contact number, home addressPersonal na detalye: pangalan, email, contact number, home address
• Booking details: event type, date, time, venue, guests, menuBooking details: uri ng event, petsa, oras, venue, bisita, menu
• Payment details: GCash screenshots and reference numbers, cash payment recordsPayment details: GCash screenshots at reference numbers, record ng cash payment
• Photos: event photos you upload to the galleryPhotos: event photos na ina-upload mo sa gallery
• Technical data: login activity and session dataTechnical data: login activity at session data

2. How We Use ItPaano Namin Ito Ginagamit

• To process and manage your bookingsPara iproseso at pamahalaan ang mga booking mo
• To send confirmations, payment reminders, and updates by emailPara magpadala ng confirmations, payment reminders, at updates sa email
• To verify payments and issue receiptsPara i-verify ang bayad at mag-issue ng resibo
• To make internal business reportsPara sa internal na business reports

3. Who Can See Your DataSino ang Puwedeng Makakita

• Admin: all booking and user informationAdmin: lahat ng booking at user information
• You: your own bookings onlyIkaw: sarili mong bookings lang
• Receipts: your contact number and email are partly hiddenResibo: bahagyang nakatago ang contact number at email mo
• Other clients: only gallery photos, no personal informationIbang clients: gallery photos lang, walang personal na impormasyon

4. SecuritySeguridad

• Your password is encrypted (bcrypt). It cannot be read.Naka-encrypt ang password mo (bcrypt). Hindi ito mababasa.
• After 5 failed logins, your account is temporarily locked.Pagkatapos ng 5 maling login, pansamantalang ma-lo-lock ang account mo.
• The system locks after 5 minutes of inactivity. Enter your password to continue.Nagla-lock ang system pagkatapos ng 5 minutong walang galaw. Ilagay ang password para magpatuloy.
• Session cookies are temporary. We use no tracking or advertising cookies.Pansamantala lang ang session cookies. Walang tracking o advertising cookies.

5. How Long We Keep DataGaano Katagal Namin Itinatago

• Account and booking records: as long as needed for business and legal purposesAccount at booking records: hangga't kailangan para sa negosyo at batas
• Payment screenshots: for verification and disputesPayment screenshots: para sa verification at disputes
• Gallery photos: deleted after 7 daysGallery photos: buburahin pagkatapos ng 7 araw

6. Your RightsMga Karapatan Mo

You may ask us to: know how your data is used, see a copy of it, correct it, delete it (where the law allows), object to its use, or give it to you in a readable format.Maaari mong hilingin sa amin na: ipaalam kung paano ginagamit ang data mo, bigyan ka ng kopya, itama ito, burahin (kung pinapayagan ng batas), tumutol sa paggamit nito, o ibigay ito sa iyo sa nababasang format.

7. Contact UsMakipag-ugnayan

This Privacy Policy is in compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations.